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Contact information

Phone

612.775.6200

Fax

612.775.6222

Email

info@tcspine.com


Financial information

Twin Cities Spine Center has patient account representatives who are available to assist you with the financial aspects of your care. If you do not find the answer to your question in this section, please contact a representative:

Patient Account Services
Twin Cities Spine Center
Piper Building
913 E. 26th St., Suite 600
Minneapolis, MN 55404

Business office: 612.262.5680
Pay your bill by phone: 612.262.5680
Fax: 612.775.6222

Referral / Authorization

Some insurance plans require referrals or authorizations for specialty care. It is the patient's responsibility to obtain authorization from their insurance carrier. Certain insurance carriers also may require a specific referral from the patient's primary care physician. It is the patient's responsibility to obtain this referral if it is needed.

We accept most insurances including auto accident, workers' compensation and governmental funded programs. If you have no insurance, you will be expected to make a payment on the day of service. You will be informed at the time of scheduling what you will be expected to pay.

Surgical Authorizations

Most spine surgeries require prior authorization from your insurance company. We will submit this prior authorization request on your behalf. Our Patient Liaison is here to guide you through this process. It may take up to 2-4 weeks for the insurance company to complete this review.

Some health plans and products we accept:

Please note that this information is subject to change.

  • Aetna.
  • America's PPO.
  • Blue Cross Blue Shield of Minnesota.
  • Cigna.
  • First Health/Coventry.
  • HealthPartners.
  • Humana.
  • Medica.
  • Medicaid.
  • Medicare.
  • PatientChoice.
  • Preferred One.
  • PrimeWest.
  • SelectCare/LaborCare.
  • UCare.
  • United Healthcare.

If you do not see your health plan listed above, please contact your insurance carrier to ensure you do not need an authorization or referral for you visit.

Workers' compensation

Twin Cities Spine Center participates with most state Workers' Compensation programs. However, you may be responsible for portions of your bill not paid by Worker's Compensation.

Authorization from your Worker's Compensation carrier will be required before scheduling a surgery. TCSC will file a claim for authorized services. To expedite this procedure, you must have the adjuster's name and phone number and your claim number available at the time of your appointment.

Auto insurance

TCSC will submit claims to auto insurance carriers, but you will be responsible for portions of your bill not paid by your auto carrier. To expedite this procedure, you must have the adjuster's name and phone number and your claim number available at the time of your appointment.

Copayments

A copayment is an amount established by individual insurance plans and usually is specified on the insurance card. It is required that this amount be paid at the time of service. We accept cash, personal or cashier checks, debit cards, MasterCard, American Express, Discover and Visa credit cards.

Personal balances

Any portion of your bill that is not covered by your insurance carrier becomes your personal responsibility. Twin Cities Spine Center will bill individuals on a monthly basis, and personal balances are due upon receipt of the statement. Payment terms may be arranged through the business office.

We accept cash, personal checks or cashier checks, debit cards, MasterCard, American Express, Discover and Visa credit cards. There will be a $35 service fee on all returned checks.

Fee for service

If you need an estimate of charges for services you know you will be receiving, please contact the business office at 612.262.5680.

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