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Contact information

Phone

612.775.6200

Fax

612.775.6222

Email

info@tcspine.com


Financial information

Twin Cities Spine Center has patient account representatives who are available to assist you with the financial aspects of your care. If you do not find the answer to your question in this section, please contact a representative:

Patient Account Services
Twin Cities Spine Center
Piper Building
913 E. 26th St., Suite 600
Minneapolis, MN 55404

Business office: 612.262.5680
Pay your bill by phone: 612.262.5680
Fax: 612.775.6222

Preapproval

Some insurance plans require preapproval for specialty care. It is the patient's responsibility to obtain preapproval from their insurance carrier. Certain insurance carriers also may require a specific referral from the patient's primary care physician.

We accept most insurances including auto accident, worker's compensation and governmental funded programs. If you have a high deductible plan or no insurance and you need an estimate of charges for services you know you will be receiving, please contact the business office at 612.262.5680.

You will need the following information:

  • Your insurance card or let us know if it is self-pay.
  • Know what service(s) you are expecting to receive an estimate for.

Surgical Authorizations

A Twin Cities Spine Center Patient Liaison can assist patients in arranging all required authorizations needed for surgical procedures.

Major health plans and products we accept:

Please note that this information is subject to change and may not be reflected until the next update.

  • Allina Health and Blue Cross Blue Shield Blueprint.
  • Blue Cross Blue Shield of Minnesota.
  • HealthPartners.
  • Medica.
  • PatientChoice.
  • Preferred One.
  • SelectCare/LaborCare.
  • Ucare.

Other health plans and products we accept:

Please note that this information is subject to change and may not be reflected until the next update.

  • Medicaid/Medicare.
  • Aetna.
  • America's PPO.
  • First Health/Coventry.
  • Cigna.
  • Humana.
  • Metropolitan Health Plan.
  • PrimeWest.
  • United Healthcare.
  • Wisconsin Physician Services (WPS).

If you do not see your health plan listed above, please contact one of our insurance specialists at 612.262.5680.

Workers' compensation

Twin Cities Spine Center participates with most state Workers' Compensation programs. However, you may be responsible for portions of your bill not paid by Worker's Compensation.

Authorization from your Worker's Compensation carrier will be required before scheduling a surgery. TCSC will file a claim for authorized services. To expedite this procedure, you must have the adjuster's name and phone number and your claim number available at the time of your appointment.

Auto insurance

TCSC will submit claims to auto insurance carriers, but you will be responsible for portions of your bill not paid by your auto carrier. To expedite this procedure, you must have the adjuster's name and phone number and your claim number available at the time of your appointment.

Copayments

A copayment is an amount established by individual insurance plans and usually is specified on the insurance card. It is required that this amount be paid at the time of service. We cannot accept cash. We do accept personal or cashier checks, debit cards, MasterCard, American Express, Discover and Visa credit cards.

Personal balances

Any portion of your bill that is not covered by your insurance carrier becomes your personal responsibility. Twin Cities Spine Center will bill individuals on a monthly basis, and personal balances are due upon receipt of the statement. Payment terms may be arranged through the business office.

Twin Cities Spine Center cannot accept cash. We accept personal checks or cashier checks, debit cards, MasterCard, American Express, Discover and Visa credit cards. There will be a $35 service fee on all returned checks.

Fee for service

If you need an estimate of charges for services you know you will be receiving, please contact the business office at 612.262.5680.

Release of information authorization

A release of information authorization is included in your registration materials. This form authorizes Twin Cities Spine Center to release information to your insurance provider as well as any healthcare provider involved with your current treatment. A new release of information authorization should be completed any time your coverage changes and yearly thereafter to assure that your claims will be promptly filed and paid.