Twin Cities Spine Center (TC Spine) cares deeply for the health and well-being of our patients, our staff and our communities. For over 70 years, we have been a leader in spine care, committed to providing the safest and most effective care and treatment for spinal disease and injuries. That commitment to our patients remains our first priority.
At this time, we are performing some surgeries and providing both in-person clinic appointments and telehealth virtual appointments either by phone or video. You can trust us to work with you and consider your individual needs as we provide our best spine care guidance.
Keeping Patients, Providers and Staff Safe
We are following recommended guidelines from the Centers for Disease Control and Prevention (CDC), the Minnesota Department of Health (MDH), and OSHA, as well as orders from the Governor of Minnesota.
Our Clinics and Staff
- Frequent cleaning and sanitizing of our clinics and facility spaces is ongoing throughout the day and overnight. Appointment rooms are sanitized after each patient visit.
- Plexiglass shields have been installed, and we’ve established safe traffic patterns, set up distancing in our lobbies and limited the number of patients in our clinics at one time.
- Providers and staff wear face and eye coverings and/or a shield when working face-to-face with patients. Hand sanitizer is used routinely.
Our In-Clinic Patients
Patients with appointments at our clinics will be screened for any symptoms, or history of exposure to anyone who is sick*. This includes:
- Shortness of breath or difficulty breathing.
- Muscle pain.
- Abdominal pain.
- Nausea or vomiting.
- Red eye.
- Exposure to someone who is sick.
- History of travel outside of Minnesota.
*Patients who do not pass the screening may not remain in the clinic and will be asked to reschedule their appointment or make a telehealth virtual appointment.
Patients who feel it is important to have someone attend their appointment with them may bring one guest. The guest must also undergo the screening.
Patients are asked to arrive 10 minutes prior to their appointment to check in. If arriving more than 10 minutes early, patients may be advised to wait outside or in their vehicles to protect waiting room capacity and the ability to properly distance.
Patients and visitors are required to be masked upon entering the clinic and remain masked for their entire visit. The CDC strongly recommends a paper mask rather than a cloth mask. If you do not have a mask, one will be provided for you. Hand sanitizer is available.
"The Clinic was kept very clean, and I was seen quickly. They took time to educate me on my condition."
—Patient Survey Comment, June 2020
"Everyone wore protective masks, and I felt very safe from COVID-19."
—Barbara K., Google Review, September 2020
Telehealth Virtual Visits
Telehealth virtual visits allow patients to meet with our spine specialists via telephone or video. Virtual visits are a great option and offer ease and peace of mind for many patients. Find out what our patients are saying about our telehealth services.
TC Spine continues to monitor the changing national and local updates with regard to COVID-19. Any significant changes in our operations will be communicated to our patients.
Additional information and resources about coronavirus (COVID-19) can be found at cdc.gov/coronavirus/2019-ncov or health.state.mn.us/diseases/coronavirus/index.html.
Thank you for your support and understanding. We are here for our patients, our communities, our partners and our staff, and we will get through these challenges together.