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Phone

612.775.6200

Fax

612.775.6222

Email

info@tcspine.com

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Employment opportunities

With an international reputation for excellence

With an international reputation for excellence, Twin Cities Spine Center attracts some of the most capable professionals in the health care field. Employees enjoy a professional work environment that includes state-of-the-art equipment, competitive compensation and benefits.

Staff positions

Staff are employed in the following departments:

  • Patient services: Nurse clinicians, clinic assistants, appointment schedulers and x-ray technologists comprise this department.
  • Research and education: This department includes clinical research coordinators and assistants.
  • Support services: Medical executive assistants, medical record clerks, registrars and business office staff are employed in this department.

For information about current job openings in these areas and to apply, please visit our employment site or see current opportunities below.

Current opportunities

The following employment opportunities are currently available at Twin Cities Spine Center:

Clinic Assistant - Part Time

Job Status: Part Time

Ideally looking for Tuesday, Wednesday, and Thursday but days may vary based on business needs. Partial days are not currently an option.

Location: Minneapolis or St. Paul with rotation to remote sites as needed.

Job Summary:

Join our nationally recognized Spine surgeon group working closely with our physicians as a Clinic Assistant. This is an exciting time for our organization as we celebrate receiving Star Tribune Top Workplace the fourth year in a row!!! As a Clinic Assistant, you will work in a fast paced, energetic clinic setting supporting physicians, physician assistants, and nurse clinicians with patient care and clinical activities ensuring clinic flow runs smoothly. You will provide assistance to patients and visitors, answering questions, discharging with the appropriate information and documentation, and helping facilitate the scheduling of any additional appointments/tests needed. Professionalism, exceptional customer service skills, superior work attendance, and a desire to provide high-quality patient care are expected in this position. Our Part Time position has variable hours, 20-30 hours per week, in a clinic setting open M-F 8-6:00 pm (no weekends, no holidays). You must have transportation and driver’s license as travel is required to multiple locations.

Job Responsibilities:

  • Room Patients
  • Take vitals and patient measurements
  • Assist physician in the room as needed
  • Accurate Electronic Medical Record entry
  • Navigate through computer generated imaging
  • Monitor the clinic schedule, facilitate clinic flow
  • Work with outside imaging facilities for timely transmission of images and reports
  • Facilitate the direction of the physician, physician assistant, and/or fellow in clinic
  • Discharge the patient from the clinic with the appropriate information and documentation
  • Work closely with registration and film room associates throughout clinic day
  • Travel to off-site clinics as business dictates, transportation necessary
  • Displays professionalism, compassion, tact, and respect at all times when working with co-workers and patients
  • Champions TC Spine values and culture and strives to achieve established goals while fostering an environment where customer service is a priority
  • Maintains strict confidentiality and adherence to all laws and regulations applicable to the position, including HIPAA
  • Adherence to TC Spine polices as are issued and may change from time to time
  • Participation in educational activities and staff meetings
  • Other duties and responsibilities as assigned

Job Requirements:

  • Minimum of a High School Diploma
  • Nursing Assistant or Medical Assistant experience preferred
  • CPR certification
  • Medical terminology background; preferably orthopedic
  • Ability to work in a fast paced environment and meet established deadlines and benchmarks with a sense of urgency
  • Ability to work a clinic in a team setting and independently
  • Strong written and verbal communication skills
  • Ability to pay attention to the smallest details involved in taking service to the next level
  • Ability to adapt to different working styles
  • Proficiency in MS Office Suite
  • Record of excellent attendance and on-time arrival to work as scheduled
  • Skilled at organizing and prioritizing of work and following assignments through to completion
  • Ability to be flexible in schedule and adaptable to constant change
  • Ability to effectively handle and prioritize multiple tasks, frequent interruptions, and details with accuracy
  • Ability to deliver high quality customer service to external and internal customers by communicating with knowledge and compassion

The above job description is intended to provide a general outline of some of the basic job requirements and responsibilities and is not all inclusive. Job responsibilities, required skills, and working conditions are also subject to change from time to time.

Twin Cities Spine Center is an Equal Employment Opportunity Employer, and provides reasonable accommodation to qualified disabled individuals in accordance with applicable federal and state law.

Clinic Assistant - Full Time

Job Status: Full Time

Location: Minneapolis or St. Paul with rotation to remote sites as needed.

Job Summary:

Join our nationally recognized Spine surgeon group working closely with our physicians as a Clinic Assistant. This is an exciting time for our organization as we celebrate receiving Star Tribune Top Workplace the fourth year in a row!!! As a Clinic Assistant, you will work in a fast paced, energetic clinic setting supporting physicians, physician assistants, and nurse clinicians with patient care and clinical activities ensuring clinic flow runs smoothly. You will provide assistance to patients and visitors, answering questions, discharging with the appropriate information and documentation, and helping facilitate the scheduling of any additional appointments/tests needed. Professionalism, exceptional customer service skills, superior work attendance, and a desire to provide high-quality patient care are expected in this position. You must have transportation and driver’s license as travel is required to multiple locations.

Job Responsibilities:

  • Room Patients
  • Take vitals and patient measurements
  • Assist physician in the room as needed
  • Accurate Electronic Medical Record entry
  • Navigate through computer generated imaging
  • Monitor the clinic schedule, facilitate clinic flow
  • Work with outside imaging facilities for timely transmission of images and reports
  • Facilitate the direction of the physician, physician assistant, and/or fellow in clinic
  • Discharge the patient from the clinic with the appropriate information and documentation
  • Work closely with registration and film room associates throughout clinic day
  • Travel to off-site clinics as business dictates, transportation necessary
  • Displays professionalism, compassion, tact, and respect at all times when working with co-workers and patients
  • Champions TC Spine values and culture and strives to achieve established goals while fostering an environment where customer service is a priority
  • Maintains strict confidentiality and adherence to all laws and regulations applicable to the position, including HIPAA
  • Adherence to TC Spine polices as are issued and may change from time to time
  • Participation in educational activities and staff meetings
  • Other duties and responsibilities as assigned

Job Requirements:

  • Minimum of a High School Diploma
  • Nursing Assistant or Medical Assistant experience preferred
  • CPR certification
  • Medical terminology background; preferably orthopedic
  • Ability to work in a fast paced environment and meet established deadlines and benchmarks with a sense of urgency
  • Ability to work a clinic in a team setting and independently
  • Strong written and verbal communication skills
  • Ability to pay attention to the smallest details involved in taking service to the next level
  • Ability to adapt to different working styles
  • Proficiency in MS Office Suite
  • Record of excellent attendance and on-time arrival to work as scheduled
  • Skilled at organizing and prioritizing of work and following assignments through to completion
  • Ability to be flexible in schedule and adaptable to constant change
  • Ability to effectively handle and prioritize multiple tasks, frequent interruptions, and details with accuracy
  • Ability to deliver high quality customer service to external and internal customers by communicating with knowledge and compassion

The above job description is intended to provide a general outline of some of the basic job requirements and responsibilities and is not all inclusive. Job responsibilities, required skills, and working conditions are also subject to change from time to time.

Twin Cities Spine Center is an Equal Employment Opportunity Employer, and provides reasonable accommodation to qualified disabled individuals in accordance with applicable federal and state law.

Clinic Scheduler - Full Time

Job status: Full time (Monday through Friday, 8:00 am - 4:30 pm)

Job Summary

Join our growing team at Twin Cities Spine Center (TC Spine) as a Clinic Scheduler. The primary function of this role is to ensure that all incoming phone calls are promptly answered ensuring the caller’s needs are met. This role is responsible for scheduling patients with the appropriate physician/team according to defined provider clinic templates and will be responsible for obtaining and verifying necessary demographic and insurance information from the patient as well as obtaining authorizations when necessary. Clinic Schedulers are responsible for ensuring the proper routing of phone calls after effectively triaging the caller’s needs. This role requires excellent verbal communication skills with an ability to remain calm and professional in a high-stress environment, communicate with knowledge and compassion, and have experience with accurately handling multiple tasks. This position will handle a high volume of calls requiring the ability to gather pertinent information quickly, ask clarifying questions, and accurately schedule appointments based on the information provided and gathered. Excellent customer service skills and an ability to effectively interact with diverse internal and external customers, patients, and employees is a must to be in this role. This role will also be responsible for coordinating incoming referrals and fax orders ensuring accuracy and timely processing by obtaining and verifying necessary demographic and insurance information in order to schedule clinic appointments by working closely with physician teams to keep an updated clinic schedule.

Job Responsibilities:

  • Effectively triage calls ensuring callers needs are promptly met
  • Work closely with patients, nurses, physician assistants, and physicians to facilitate prompt patient scheduling ensuring best and most efficient patient care
  • Effectively gathers pertinent information quickly, asks clarifying questions, and accurately schedules appointments based on the information provided and gathered
  • Obtains and verifies demographic information from patients and updates accordingly
  • Gathers and verifies insurance information to ensure scheduling accuracy
  • Distribute faxes and E-faxes to appropriate staff
  • Responsible for coordinating incoming referrals ensuring accuracy and timely scheduling of appointments
  • Assemble and mail packets to new patients on timely basis to ensure patients are prepared for their upcoming visit
  • Assist with physician schedule updates (cancellations, rescheduling, blocked time, etc.)
  • Works closely with the nurses/medical executive assistants to maintain constant work flow schedules
  • Coordinates interpreter services for patients when necessary
  • Processes orders for testing and imaging, ensuring necessary prior authorizations are complete and orders are sent to the requested facility appropriately
  • Schedules tests with outside facilities as directed by TC Spine providers
  • Create positive impressions and experiences for patients and staff by being calm, professional, and communicating with knowledge and compassion
  • Displays professionalism, compassion, tact, and respect at all times when working with co-workers and patients
  • Champions TC Spine values and culture and strives to achieve established goals while fostering an environment where customer service is a priority
  • Maintains strict confidentiality and adherence to all laws and regulations applicable to the position, including HIPAA
  • Adherence to TC Spine polices as are issued and may change from time to time
  • Participation in educational activities and staff meetings
  • Other duties and responsibilities as assigned

Job requirements

  • Must be able to handle high volume of calls
  • Previous scheduling experience
  • Minimum of a High School Diploma
  • Medical terminology background; preferably orthopedic
  • Computer and software experience, ex. Microsoft Office Suite
  • Knowledge of various insurance companies and their protocols
  • Excellent verbal and written communication skills with a proactive communication style
  • Ability to work in a fast paced environment and meet established deadlines and benchmarks with a sense of urgency
  • A team player with the ability to work independently
  • Ability to adapt to different working styles
  • Ability to be flexible in schedule and adaptable to constant change
  • Ability to effectively handle and prioritize multiple tasks, frequent interruptions, and details with accuracy
  • Ability to maintain regular attendance and on-time arrival to work as scheduled
  • Ability to deliver high quality customer service to external and internal customers by communicating with knowledge and compassion
  • Ability to pay attention to the smallest details involved in taking service to the next level
  • Ability to remain calm and professional with a high volume of calls and in difficult situations
  • Ability to resolve basic service recovery issues and understand when to escalate to next level
  • Ability to work with patients of all ages, ethnicities, and backgrounds
  • Extended hours may be required

The above job description is intended to provide a general outline of some of the basic job requirements and responsibilities and is not all inclusive. Job responsibilities, required skills, and working conditions are also subject to change from time to time.

Twin Cities Spine Center is an Equal Employment Opportunity Employer, and provides reasonable accommodation to qualified disabled individuals in accordance with applicable federal and state law.

Nurse Clinician - Full Time

Job Status: Full Time, Monday through Friday

Job Summary:

Come join Twin Cities Spine Center’s preeminent spine practice as a Nurse Clinician supporting a busy practice. The Nurse Clinician (RN) will work cooperatively with a specific physician(s) in providing patients of all ages, optimal patient education for pre and post-operative and non-operative conservative spine care. This involves triaging of phone calls, providing patient education and coordinating patient care as needed. Develops and supports collaborative relationships with referring providers, hospital staff, and outpatient services to aid in the comprehensive continuum of TC Spine’s patient care. This position requires the ability to work independently and collectively as a member of the team and will participate in all aspects of patient care as indicated.

Job Responsibilities:

  • Provides care, education, and support through phone triage to pre/post-operative and non-operative patients
  • Supports patients during post-operative home recovery period through education and phone communication
  • Provides education and support to operative and non-operative patients in clinic and via phone
  • Schedules new, recheck, pre/post-operative, and/or established patients in clinics as determined by clinic availability
  • Provides appropriate assessment of patient’s health, ranging from focused to comprehensive
  • Facilitates collaborative discussions and review of cases and findings with physician as needed ensuring the physician is informed of patient findings and status
  • Obtains patient health history from patient or guardian and reviews pertinent health records
  • Consults with surgeon as appropriate with patient history
  • Makes health record entries into electronic medical record and patient portal
  • Orders pertinent diagnostic tests and procedures
  • Interprets health information and establishes diagnoses consistent with the accumulated data
  • Communicates treatment plans as directed by the physician or physician assistant
  • Prescribes necessary medications and orders conservative therapies as appropriate
  • Interprets and reviews radiology imaging/tests as directed by physician
  • Works closely with physician, physician assistant, and medical executive assistant to provide comprehensive care
  • Assists the physician as needed during clinic and provides appropriate care to patients
  • Assists physician as necessary with related office work
  • Maintains current knowledge in the field of practice
  • Acts as a resource for nurse clinicians, clinic assistants, front desk specialists, patient advocates, etc.
  • Provides coverage for other nurse clinicians as needed
  • Displays professionalism, compassion, tact, and respect at all times when working with co-workers and patients
  • Champions TC Spine values and culture and strives to achieve established goals while fostering an environment where customer service is a priority
  • Maintains strict confidentiality and adherence to all laws and regulations applicable to the position, including HIPAA
  • Adherence to TC Spine polices as are issued and may change from time to time
  • Participation in educational activities and staff meetings
  • Other duties and responsibilities as assigned

Job Requirements and Competencies:

  • Current MN RN licensure (BSN Preferred)
  • Minimum two years of professional experience with exposure to clinic and surgery services
  • Excellent verbal and written communication skills with a proactive communication style
  • Demonstrated ability to build consultative, collaborative relationships at all levels
  • Ability to exercise good/strong judgement in sensitive situations
  • Well-developed assessment, interviewing, and counseling skills
  • Knowledge of patient history and physician examination methods, health, sciences (anatomy with a focus on spine, physiology, biochemistry, pathophysiology, pharmacology, and microbiology), HIPAA compliance
  • Knowledge of spine surgical procedures, outcomes, and complications preferred
  • Ability to develop therapeutic relationships with patients, interpret medical data, identify normal and abnormal physical and radiology findings
  • A team player with the ability to work independently
  • Skilled at organizing and prioritizing workload and following assignments through to completion
  • Ability to be flexible in schedule and adapt to constant change
  • Ability to work in a fast-paced environment and meet established deadlines and benchmarks with a sense of urgency
  • Ability to maintain regular attendance and on-time arrival to work as scheduled
  • Requires travel to off-site clinics from time to time; automobile or other personal mode of transportation necessary
  • Extended hours may be required

The above job description is intended to provide a general outline of some of the basic job requirements and responsibilities and is not all inclusive. Job responsibilities, required skills, and working conditions are also subject to change from time to time.

Twin Cities Spine Center is an Equal Employment Opportunity Employer, and provides reasonable accommodation to qualified disabled individuals in accordance with applicable federal and state law.

Patient Registration Specialist - Full Time

Job Location: Minneapolis or St. Paul with rotation to remote clinics as needed

Job Status: Full Time

Days: Monday through Friday

Possible Shifts*: 7:00 am - 3:30 pm, 8:00 am - 4:30 pm, 9:00 am - 5:30 pm

*Shifts may vary depending on clinic need

Job Summary:

The Patient Registration Specialists plays a key role in creating a positive experience for our patients as they are the first point of contact when patients arrive to our clinics. This role is responsible for creating a good first impression by cheerfully greeting incoming patients, distributing paperwork, checking/entering insurance/demographic information, and processing co-pays/payments. They are also responsible for working collaboratively with clinic staff to help facilitate a smooth clinic flow and ensuring that patient's questions have been answered before leaving the clinic.

Job Responsibilities:

  • Greet and check-in patients for clinic and radiology appointments
  • Clearly explain required paperwork to patients
  • Gather demographic and insurance information, checking patient eligibility and accurately entering into NextGen to facilitate timely billing
  • Process co-pays and patient payments
  • Make daily charts for patient appointments
  • Assist patients with the scheduling of future appointments
  • Enroll and educate patients regarding the patient portal
  • Coordinate the scheduling of interpreter services for patients when needed
  • Maintain and update provider database in NextGen to ensure accurate tracking of referring providers
  • Maintain organized front office lobby area including straightening magazines, stocking coffee supplies, and general office clean up
  • Work closely and cooperatively with clinic staff to help facilitate a smooth clinic flow and patient continuity of care
  • Answer phones and handle calls in an efficient and friendly manner
  • Contact patients via phone for demographic and/or insurance information
  • Travel to remote sites as needed
  • Assist patients and visitors with questions, directions, and/or concerns
  • Display professionalism, compassion, tact, and respect at all times when working with co-workers and patients
  • Maintains strict confidentiality and adherence to all laws and regulations applicable to the position, including HIPAA
  • Champions TCSC values and culture and strives to achieve established goals while fostering an environment where customer service is a priority
  • Adherence to TCSC polices as are issued and may change from time to time
  • Participates in educational activities and staff meetings
  • Other duties and responsibilities as assigned

Job Requirements and Competencies:

  • Front desk/Business office experience and/or customer service experience preferred
  • Minimum of a High School Diploma
  • Proficiency in MS Word
  • Knowledge of various insurance companies and their protocols
  • Strong attention to detail and thoroughness
  • Strong written and verbal communication skills
  • Ability to work in a fast paced environment and meet established deadlines and benchmarks with a sense of urgency
  • A team player with the ability to work independently
  • Ability to adapt to different working styles
  • Skilled at organizing and prioritizing workload and following assignments through to completion
  • Ability to be flexible in schedule and adaptable to constant change
  • Ability to effectively handle and prioritize multiple tasks, frequent interruptions, and details with accuracy
  • Ability to maintain regular attendance and on-time arrival to work as scheduled
  • Ability to deliver high quality customer service to external and internal customers by communicating with knowledge and compassion
  • Ability to pay attention to the smallest details involved in taking service to the next level
  • Ability to remain calm and professional in all situations
  • Ability to resolve basic service recovery issues and understand when to escalate to next level
  • Ability to work with patients of all ages, ethnicities, and backgrounds

The above job description is intended to provide a general outline of some of the basic job requirements and responsibilities and is not all inclusive. Job responsibilities, required skills, and working conditions are also subject to change from time to time.

Twin Cities Spine Center is an Equal Employment Opportunity Employer, and provides reasonable accommodation to qualified disabled individuals in accordance with applicable federal and state law.

Application process

To learn more about our opportunities and apply please visit our employment site.

Questions about our opportunities can be directed to hr@tcspine.com.

Twin Cities Spine Center is an Equal Employment/Affirmative Action employer.

If you need reasonable accommodation in the application process due to a disability, please contact Human Resources via email, phone, fax, or mail.

Email: hr@tcspine.com

Phone: 612.775.6225

Fax: 612.775.6285

Address: 913 East 26th Street, Suite 600, Minneapolis, MN 55404


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