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Contact information

Phone

612.775.6200

Fax

612.775.6222

Email

info@tcspine.com


Employment opportunities

With an international reputation for excellence

With an international reputation for excellence, Twin Cities Spine Center attracts some of the most capable professionals in the health care field. Employees enjoy a professional work environment that includes state-of-the-art equipment, competitive compensation and benefits.

Staff positions

Staff are employed in the following departments:

  • Patient services: Nurse clinicians, clinic assistants, appointment schedulers and x-ray technologists comprise this department.
  • Research and education: This department includes clinical research coordinators and assistants.
  • Support services: Medical secretaries, medical record clerks, registrars and business office staff are employed in this department.

For information about current job openings in these areas, please click here or see current opportunities below.

Current opportunities

The following employment opportunities are currently available at Twin Cities Spine Center:

Clinic Assistant - Full Time or Part Time

Job Status: Full Time or Part Time 

Job Summary:

Join our nationally recognized Spine surgeon group working closely with our physicians as a Clinic Assistant. This is an exciting time for our organization as we celebrate our 70th Anniversary with continued plans for growth and expansion!!! As a Clinic Assistant, you will work in a fast paced, energetic clinic setting supporting physicians, physician assistants, and nurse clinicians with patient care and clinical activities ensuring clinic flow runs smoothly. You will provide assistance to patients and visitors, answering questions, discharging with the appropriate information and documentation, and helping facilitate the scheduling of any additional appointments/tests needed. Professionalism, exceptional customer service skills, superior work attendance, and a desire to provide high-quality patient care are expected in this position. Both our Full Time and Part Time positions have variable hours in a clinic setting open M-F 8-6:00 pm (no weekends, no holidays). You must have transportation and driver’s license.

Job Responsibilities:

  • Room Patients
  • Take vitals and patient measurements
  • Assist physician in the room as needed
  • Accurate Electronic Medical Record entry
  • Navigate through computer generated imaging
  • Monitor the clinic schedule, facilitate clinic flow
  • Work with outside imaging facilities for timely transmission of images and reports
  • Facilitate the direction of the physician, physician assistant, fellow in clinic
  • Discharge the patient from the clinic with the appropriate information and documentation
  • Work closely with registration and film room associates throughout clinic day

Job Requirements:

  • Nursing Assistant or Medical Assistant experience preferred
  • CPR certification
  • Medical terminology background; preferably orthopedic
  • Ability to adapt to different working styles
  • Ability to pay attention to the smallest details involved in taking service to the next level
  • Positive attitude
  • Record of excellent attendance and on-time arrival to work as scheduled
  • Detail oriented, confidential, thorough
  • Strong written and verbal communication skills
  • May include travel to off-site clinics, transportation necessary

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills, and working conditions may change as needs evolve.

EOE

Clinic Scheduler - Full Time

Job status: Full time (Monday through Friday, 8:00 am - 4:30 pm)

Job duties

Join our growing team at Twin Cities Spine Center (TCSC) as a Clinic Scheduler. The scheduler is a working role that provides positive and professional customer service by obtaining and verifying necessary demographic and insurance information from the patient in order to schedule clinic appointments. They are responsible for scheduling future patient clinic appointments as well as obtaining authorizations when necessary. Works closely with physician teams to keep an updated clinic schedule available. In addition, maintains scheduling templates for the providers.

Essential duties and responsibilities:

  • Works closely with patient, nurse, physician assistant, and physician to facilitate prompt patient scheduling
  • Creates a positive experience for patients and staff by being upbeat and cheerful when interacting
  • Gathers all demographics and obtains/verifies insurance information
  • Assembles new patient packets
  • Mails packets to new patients timely in order for patients to be prepared for their upcoming visit
  • Assists with canceling, rescheduling for the assigned physician
  • Works closely with the nurse/medical executive assistant to maintain constant work flow
  • Coordinates interpreter services for patients when necessary
  • Process orders for testing and imaging, ensuring necessary prior authorizations are complete and orders are sent to the requested facility appropriately
  • Schedules tests with outside facilities as directed by TCSC providers
  • Champions the values and builds the culture to support the goals of TCSC while fostering an environment where customer service is a priority
  • Other duties as assigned

Job requirements

Required qualifications:

  • Previous Scheduling experience
  • Minimum of a High School Diploma
  • Medical terminology background; preferably orthopedic
  • Team player with a positive attitude
  • Computer and software experience, ex. Microsoft Office Suite
  • Record of excellent attendance and on-time arrival to work as scheduled
  • Knowledge of and adherence to company policies and protocols, including HIPAA and safety guidelines
  • Knowledge of various insurance companies and their protocols
  • Detail oriented, confidential, thorough
  • Skilled at organizing and prioritizing of work, and following assignments through to completion
  • Strong written and verbal communication skills
  • Must be able to handle high volume of calls

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills and working conditions may change as needs evolve.

EOE

Help Desk Support Technician - Full Time

Join our nationally recognized Spine surgeon group working closely with employees throughout our clinic and business office. This is an exciting time for our organization as we celebrate our 70th Anniversary with continued plans for growth and expansion!!! As a Help Desk Support Technician you’ll review and evaluate Twin Cities Spine Center’s (TCSC) systems operations and provide technical support that provides a seamless network to ensure continuity in all aspects of the delivery of information related to the care of patients. Responsibilities include implementing, supporting and monitoring the overall infrastructure, and resolving end user issues and requests. Serves as a practice management super user/trainer for TCSC end users that utilize Microsoft Office software, NextGen (training would be provided,) Entrada and other technology that is routinely utilized by TCSC staff. Installs, modifies, diagnoses, repairs and maintains all hardware and networking equipment and partners with others on more complex problems. Typical projects are cross-functional, involving shared responsibility and problem solving with all aspects of the different departments.

Job Responsibilities:

  • Responsible for support of TCSC’s computer network and equipment ensuring connectivity is available to all system users.
  • Monitors and responds to user issues ensuring quick resolution of desktop or network issues.
  • Super User for practice management software that is routinely utilized at TCSC. (NextGen)
  • Supports all aspects of office hardware/software including moves, adds, changes, repairs and replacing. Setup, install, maintain, and repair all workstations.
  • Oversees the need for additional phone lines, moving of ports, ordering of headsets, telecom equipment issues, set up new users & voicemail.
  • Acts as liaison for all building facilities maintenance, ensuring all issues are promptly addressed and that all safety specifications are maintained.
  • Provides back up support to TCSC network system to ensure constant network availability.
  • Performs routine hardware and software testing, configuration, and installation.
  • Develops and provides related training to the providers and staff for equipment such as Entrada, NextGen, Microsoft Office Suite, etc.
  • Ensures regular maintenance/upkeep on printers, shredders, biz card readers, copy machines, telecom and Pacs Cube.
  • Partners with the operations/ IT department lead for setup, install & maintenance of all equipment at new hubs or satellite offices.
  • Install TCSC email, calendar, and contacts onto designated staff cell phones & tablets as directed. Troubleshoot connection issues.
  • Perform other duties as assigned

Job Requirements:

  • Certification or degree in IT field or relevant experience
  • 1-3 years of computer support/network administration experience
  • Minimum of a High School Diploma
  • A team player with excellent communication skills and a positive attitude
  • Record of excellent attendance and on-time arrival to work as scheduled
  • Knowledge of and adherence to company policies and protocols including HIPAA and safety guidelines
  • Knowledge of and experience with supporting various software programs
  • Detail-oriented, focused on accuracy, quality, productivity, thoroughness
  • Skilled at organizing and prioritizing of work, and following assignments through to completion
  • Requires being able to deal with difficult, sensitive, and confidential issues
  • Strong written and verbal communication skills
  • Ability to proficiently speak, read, write, understand, and follow written/verbal instructions in English
  • Able to travel to off-site clinics, up to 10% travel may be necessary
  • Able to independently work with vendors to resolve application issues
  • Able to analyze and make recommendations to management for system changes
  • Able to provide technical support to staff during regular business hours
  • Able to adjust work hours as needed to complete assigned projects tasks and to continuously deliver a highly available system

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills, and working conditions may change as business needs evolve.

EOE

Physician Assistant - Surgical

Job Status: Full Time

Location: Minneapolis plus Metro Suburbs

Job Summary:

Join our nationally recognized Spine surgeon group working as a Surgical Physician Assistant in the Twin Cities Metor. This is an exciting time for our organization as we celebrate our 70th Anniversary with continued plans for growth and expansion!!! The PA will work cooperatively with the Twin City Spine Center’s (TCSC) physicians, PA’s and occasionally fellows in providing optimal pre-operative, operative and non-operative spine care for patients. The PA-C will also work independently as outlined below and will participate in all aspects of patient care as indicated. Additional areas of responsibility will include developing and building collaborative relationships with referring providers, hospital staff, and outpatient services to aid in the comprehensive continuum of TCSC’s patient care. The PA job will include our main location in Minneapolis and the metro suburbs. Orthopedic, spine or surgical experience preferred.

Job Responsibilities:

  • Provide appropriate assessment of patient’s health, ranging from focused to comprehensive
  • Obtain patient health history, perform patient examination
  • Hospital consults with supervising physician
  • Orders appropriate laboratory and radiographic tests, such as MRIs, myelograms, CTs, post-op radiographs, bone scans, and other radiographic studies
  • Orders necessary medications and conservative therapies
  • Provide education and support to operative and non-operative patients
  • Assist physician in surgery at least 2-3 times/week
  • Makes health record entries into electronic medical record and dictates according to standards
  • Provide for continuity of care during hospitalization including hospital rounds
  • Work closely with physician, nurse and secretary to provide comprehensive care
  • Assist the physician as needed during clinic and provide appropriate care to patients
  • Handles discharge planning, orders and writes discharge summaries and post-op medications
  • Provides on call coverage as needed
  • Maintains productive relationships with TCSC’s customer base through the delivery of extraordinary customer service and support enhancing the TCSC experience for our customers (referring physicians and patients)
  • Assesses and evaluate Twin Cities Spine Center’s presence in the spine community with patients, referring physicians, relationship building of any ancillary services that are an extension of TCSC patient care
  • Aids in the promotion of existing and new referring groups through educational in-services, meet and greet and other forums as needed
  • Partners with TCSC Surgeons to market TCSC services to new and existing clients

Requirements:

  • Graduate of Physician Assistant Program accredited by the Accreditation Review commission on Education for the Physician Assistant, Inc.
  • Professional experience with exposure to clinic and surgery services
  • Certification as a Physician Assistant by the National Commission on the Certification of Physician Assistants (NCCPA) and current licensure as a Physician Assistant in the state of Minnesota.
  • DEA licensure
  • Certification in Basic Cardiac Life Support (BCLS)
  • Well-developed assessment, interviewing and counseling skills
  • Ability to develop therapeutic relationship with patients, interpret medical data, identify normal and abnormal physical and radiology findings
  • Detail oriented, ability to multitask
  • Excellent communicator, positive attitude, hardworking, confident in skills

EOE

Physician Assistant - Surgical: North Metro plus Minneapolis

Job Status: Full Time

Location: Minneapolis plus North Metro

Job Summary:

Join our nationally recognized Spine surgeon group working as a Surgical Physician Assistant in the North Metro. This is an exciting time for our organization as we celebrate our 70th Anniversary with continued plans for growth and expansion!!! The PA will work cooperatively with the Twin City Spine Center’s (TCSC) physicians, PA’s and occasionally fellows in providing optimal pre-operative, operative and non-operative spine care for patients. The PA-C will also work independently as outlined below and will participate in all aspects of patient care as indicated. Additional areas of responsibility will include developing and building collaborative relationships with referring providers, hospital staff, and outpatient services to aid in the comprehensive continuum of TCSC’s patient care. The PA job will include our main location in Minneapolis and the north metro suburbs. Orthopedic, spine or surgical experience preferred, but will consider new graduates with strong surgical rotations or references.

Job Responsibilities:

  • Provide appropriate assessment of patient’s health, ranging from focused to comprehensive
  • Obtain patient health history, perform patient examination
  • Hospital consults with supervising physician
  • Orders appropriate laboratory and radiographic tests, such as MRIs, myelograms, CTs, post-op radiographs, bone scans, and other radiographic studies
  • Orders necessary medications and conservative therapies
  • Provide education and support to operative and non-operative patients
  • Assist physician in surgery at least 2-3 times/week
  • Makes health record entries into electronic medical record and dictates according to standards
  • Provide for continuity of care during hospitalization including hospital rounds
  • Work closely with physician, nurse and secretary to provide comprehensive care
  • Assist the physician as needed during clinic and provide appropriate care to patients
  • Handles discharge planning, orders and writes discharge summaries and post-op medications
  • Provides on call coverage as needed
  • Maintains productive relationships with TCSC’s customer base through the delivery of extraordinary customer service and support enhancing the TCSC experience for our customers (referring physicians and patients)
  • Assesses and evaluate Twin Cities Spine Center’s presence in the spine community with patients, referring physicians, relationship building of any ancillary services that are an extension of TCSC patient care
  • Aids in the promotion of existing and new referring groups through educational in-services, meet and greet and other forums as needed
  • Partners with TCSC Surgeons to market TCSC services to new and existing clients

Requirements:

  • Graduate of Physician Assistant Program accredited by the Accreditation Review commission on Education for the Physician Assistant, Inc.
  • Professional experience with exposure to clinic and surgery services
  • Certification as a Physician Assistant by the National Commission on the Certification of Physician Assistants (NCCPA) and current licensure as a Physician Assistant in the state of Minnesota.
  • DEA licensure
  • Certification in Basic Cardiac Life Support (BCLS)
  • Well-developed assessment, interviewing and counseling skills
  • Ability to develop therapeutic relationship with patients, interpret medical data, identify normal and abnormal physical and radiology findings
  • Detail oriented, ability to multitask
  • Excellent communicator, positive attitude, hardworking, confident in skills

EOE

Pre Certification Specialist III

Job Status: Full-Time
Monday – Friday 8:00 – 4:30pm

Job Summary:

Join our nationally recognized Spine surgeon group working closely with our patients as a Pre Certification Specialist. This is an exciting time for our organization as we celebrate our 70th Anniversary and received recognition as a 2018 Star Tribune Top Workplace!!! The Pre Certification Specialist’s primary role is to facilitate a streamlined process for authorization of our patients’ surgical procedures from their health insurance provider(s). Primary responsibilities include obtaining required prior authorization/notification from insurance companies, providing answers to patients’ questions/concerns regarding health insurance coverage and prior authorization criteria as well as communicating with the patients’ health insurance provider and the physician teams. This position requires the ability to effectively communicate with knowledge and compassion and to pay attention to all details involved while taking customer service to the highest level. Candidates should have a passion for continuous learning and change as well as recent experience working with various health insurance companies with an in-depth knowledge of their protocols/policies.

Essential Duties and Responsibilities:


• Obtains necessary insurance pre-authorization or pre-certification utilizing online and electronic documents or outbound calls
• Acts as the liaison for the patient and their TCSC physician, TCSC business office, Primary Care Provider and Health Insurance provider
• Collects and organizes patient records for pre-certification process
• Provides patients assistance with questions and concerns regarding health insurance coverage and prior authorization criteria
• Obtains additional pre-certification coverage as needed and/or informs all parties of denial or end of coverage
• Works closely with each department and physician team to manage the patient surgical authorization process
• Communicates process progression to patients and physician team
• Reviews and updates patient demographic and insurance information
• Contacts insurance companies to ensure patient eligibility
• Ensures that procedures meet all insurance medical necessity coverage requirements
• Monitors utilization of resources to ensure all services are covered and meet insurance pre-certification coverage guidelines
• Completes insurance pre-certification prior to the patient surgery and documents all information in the patient record
• Fosters an environment where customer service is a priority
• Works closely and cooperatively with Physicians, Clinic Assistants/RN’s/PA-C’s, Medical Records, Image Library and Scheduling associates throughout the day to provide continuity of care
• Performs other duties as assigned

Required Qualifications:

• 2-3 years recent insurance/business office experience; prior authorization experience required
• In depth knowledge of various insurance companies and their surgical protocols/policies
• Strong communication skills
• Medical terminology, spine anatomy background; preferably orthopedic
• Positive attitude
• A team player with excellent written and verbal communication skills
• Computer and software experience, ex. Word and Excel
• Knowledge of and adherence to company policies and protocols, including HIPAA and safety guidelines
• Ability to perform in a high-pressure environment
• Strong organization skills and dedication to continuous learning in field
• An active listener who gives full attention to conversations, asks appropriate questions, quickly comprehends the points being made, and uses great judgment in all situations

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills, and working conditions may change as needs evolve.

EOE

Spine Surgeon

TWIN CITIES SPINE CENTER

Located in Minneapolis, Minnesota

A great opportunity to balance a challenging, fulfilling career in a beautiful, culturally rich metropolitan area!

Twin Cities Spine Center (TCSC) is seeking an exceptional spine surgeon to join their busy and growing practice.

This is a full-time, academic private practice opportunity with a three-year buy-in option and a competitive salary and benefit package. The incoming surgeon will have immediate referrals and an opportunity to enhance TCSC and their personal practice in the metropolitan Minneapolis and St. Paul area.

The ideal candidate should have successfully completed a Spine Fellowship, have at least 3-5 years of experience with adult and pediatric deformity patients, and be ABOS Board Certified.

TCSC is an internationally distinguished medical practice dedicated to the comprehensive management of spinal diseases and disorders. We are also a leading research and educational institution focused on the cervical, thoracic and lumbar spine. Our surgeons are fellowship-trained leaders and board certified in the field of orthopedic spine research and surgical practices, and often lecture and publish on issues related to the treatment of spinal diseases and disorders.

Twin Cities Spine Center has a strong working relationship with Allina Health Systems including Abbott Northwestern, United and St. Francis Hospitals, with future plans to extend our surgical practice sites. We currently have two main clinic sites and six satellite clinics. Visit our website: www.tcspine.com for more information.

The Twin Cities of Minneapolis and St. Paul are separated by the Mississippi river and is the largest metropolitan area in Minnesota. Its sound economy is attributed to healthcare, manufacturing, arts, education, and retail.

Visit www.visit-twincities.com to find out more about our vibrant, diverse community and the Land of 10,000 Lakes.

For more information about this opportunity, please send a letter of interest and current CV to:

Mrs. Terry Mitchell, COO

Twin Cities Spine Center

913 East 26th Street, Suite 600

Minneapolis, MN 55404-4515

MDRecruitment@tcspine.com

Phone: (612) 775-6247

Fax: (612) 775-6222


EOE

Application process

To learn more about our opportunities and apply please visit our employment site, click here.

Questions about our opportunities can be directed to hr@tcspine.com.

Twin Cities Spine Center is an Equal Employment/Affirmative Action employer.

If you need reasonable accommodation in the application process due to a disability, please contact Human Resources via email, phone, fax, or mail.

Email: hr@tcspine.com

Phone: 612.775.6225

Fax: 612.775.6285

Address: 913 East 26th Street, Suite 600, Minneapolis, MN 55404

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