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Contact information

Phone

612.775.6200

Fax

612.775.6222

Email

info@tcspine.com


Employment opportunities

With an international reputation for excellence

With an international reputation for excellence, Twin Cities Spine Center attracts some of the most capable professionals in the health care field. Employees enjoy a professional work environment that includes state-of-the-art equipment, competitive compensation and benefits.

Staff positions

Staff are employed in the following departments:

  • Patient services: Nurse clinicians, clinic assistants, appointment schedulers and x-ray technologists comprise this department.
  • Research and education: This department includes clinical research coordinators and assistants.
  • Support services: Medical secretaries, medical record clerks, registrars and business office staff are employed in this department.

For information about current job openings in these areas, please call 612.775.6200 or see current opportunities below. 

Current opportunities

The following employment opportunities are currently available at Twin Cities Spine Center:

Patient Registration Specialist

Job Location: Minneapolis (rotate to remote clinics as needed)

Job Status: Full-Time, Monday through Friday

Job Summary: 

The Patient Registration Specialists plays a key role in creating a positive experience for our patients as they are the first point of contact when patients arrive to our clinics.  This role is responsible for creating a good first impression by cheerfully greeting incoming patients, distributing paperwork, checking/entering insurance/demographic information, and processing co-pays/payments. They are also responsible for working collaboratively with clinic staff to help facilitate a smooth clinic flow and ensuring that patient's questions have been answered before leaving the clinic.

Essential Functions:

  • Greet and check-in patients for clinic and radiology appointments /process co pays and patient payments from patients.
  • Gather demographic and insurance information, checking patient eligibility and accurately entering into NGen to facilitate timely billing.
  • Process “release of information” requests for patients, referring offices, other medical facilities, and attorneys/insurance companies according to HIPAA and TCSC guidelines.
  • Make daily charts for patient appointments.
  • Assist patients with the scheduling of appointments and patient portal enrollment.
  • Coordinate the scheduling of interpreter services for patients when needed.
  • Maintain and update provider database in NGen to ensure accurate tracking of referring providers.
  • Maintain organized front office lobby area including straightening magazines, stocking coffee supplies, and general office clean up.
  • Work closely and cooperatively with clinic staff to help facilitate a smooth clinic flow and patient continuity of care.
  • Display professionalism, compassion, tact, and respect at all times when working with co-workers and patients.
  • Answer phones and handle calls in an efficient and friendly manner.
  • Represent and support the mission and core values of Twin Cities Spine Center.

Required Qualifications:

  • Front desk/Business office experience and/or customer service experience preferred.
  • Minimum of a High School Diploma.
  • Proficiency in MS Word.
  • Knowledge of and adherence to HIPAA and safety guidelines.
  • Knowledge of various insurance companies and their protocols.
  • Knowledge of and adherence to company policies and protocols.
  • Skilled at organizing and prioritizing work, and following assignments through to completion.
  • Strong written and verbal communication skills.
  • Requires being able to deal with difficult, sensitive and confidential issues.
  • Applicant must be detailed oriented.
  • A team player with excellent communication skills.
  • Participates in educational activities and attends staff meetings.
  • Record of excellent attendance and on-time arrival to work as scheduled.
  • Extended hours may be required.
  • Will include travel to off-site clinics, transportation necessary.

Working Conditions:

  • Requires the use of office equipment, such as computer terminals, facsimile machines, telephones and copiers.
  • Requires sitting, standing and talking on the telephone for long periods of time, manual dexterity needed for using calculator and computer keyboard.
  • Requires the ability to see, hear, speak, write and key in English.

Competencies (Knowledge, Skills and Abilities) Required: 

  • Ability to work independently and in a team environment.
  • Ability to work in a fast-paced environment and meet established deadlines with a sense of urgency.
  • Ability to be flexible in schedule and adaptable to constant change.
  • Ability to effectively handle and prioritize multiple tasks, frequent interruptions, and details with accuracy.
  • Ability to maintain regular attendance and on-time arrival to work as scheduled.
  • Ability to deliver high quality customer service to external and internal customers by communicating with knowledge and compassion.
  • Ability to pay attention to the smallest details involved in taking service to the next level.
  • Ability to remain calm in difficult situations.
  • Ability to resolve basic service recovery issues and understand when to escalate to next level.
  • Ability to work with patients of all ages.

This description is intended to provide only basic guidelines for meeting job requirements.  Responsibilities, skills, and working conditions may change as needs evolve.

Clinic Assistant - Casual, Part Time

Job Status: Casual, Part Time

Join our nationally recognized Spine surgeon group working closely with our physicians as a Clinic Assistant. This is an exciting time for our organization as we celebrate our 70th Anniversary with continued plans for growth and expansion!!! As a Clinic Assistant, you will work in a fast paced, energetic clinic setting supporting physicians, physician assistants, and nurse clinicians with patient care and clinical activities ensuring clinic flow runs smoothly. You will provide assistance to patients and visitors, answering questions, discharging with the appropriate information and documentation, and helping facilitate the scheduling of any additional appointments/tests needed. Professionalism, exceptional customer service skills, superior work attendance, and a desire to provide high-quality patient care are expected in this position. This is a Casual, Part Time position with variable hours per week in a clinic setting open M-F 8-6:00 pm (no weekends, no holidays). You must have transportation and driver’s license.

Job Responsibilities:

  • Room Patients
  • Take vitals and patient measurements
  • Assist physician in the room as needed
  • Accurate Electronic Medical Record entry
  • Navigate through computer generated imaging
  • Monitor the clinic schedule, facilitate clinic flow
  • Work with outside imaging facilities for timely transmission of images and reports
  • Facilitate the direction of the physician, physician assistant, fellow in clinic
  • Discharge the patient from the clinic with the appropriate information and documentation
  • Work closely with registration and film room associates throughout clinic day

Job Requirements:

  • Nursing Assistant or Medical Assistant experience preferred
  • CPR certification
  • Medical terminology background; preferably orthopedic
  • Ability to adapt to different working styles
  • Ability to pay attention to the smallest details involved in taking service to the next level
  • Positive attitude
  • Record of excellent attendance and on-time arrival to work as scheduled
  • Detail oriented, confidential, thorough
  • Strong written and verbal communication skills
  • May include travel to off-site clinics, transportation necessary

Working Conditions:

  • Requires the use of office equipment, such as computer terminals, facsimile machines, telephones and copiers
  • Requires sitting, standing and talking on the telephone for long periods of time, manual dexterity needed for using calculator and computer keyboard.
  • Requires the ability to see, hear, speak, write and key in English
  • Requires being able to deal with difficult, sensitive and confidential patient issues
  • Extended hours may be required
  • A team player with excellent communication skills
  • Ability to maintain regular attendance and on-time arrival to work as scheduled
  • Ability to deliver high quality customer service to external and internal customers by communicating with knowledge and compassion
  • Ability to work with patients of all ages

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills, and working conditions may change as needs evolve.

Clinic Assistant - Full Time

Job Status: Full Time

Join our nationally recognized Spine surgeon group working closely with our physicians as a Clinic Assistant. This is an exciting time for our organization as we celebrate our 70th Anniversary with continued plans for growth and expansion!!! As a Clinic Assistant, you will work in a fast paced, energetic clinic setting supporting physicians, physician assistants, and nurse clinicians with patient care and clinical activities ensuring clinic flow runs smoothly. You will provide assistance to patients and visitors, answering questions, discharging with the appropriate information and documentation, and helping facilitate the scheduling of any additional appointments/tests needed. Professionalism, exceptional customer service skills, superior work attendance, and a desire to provide high-quality patient care are expected in this position. This is a Full Time position with variable hours per week in a clinic setting open M-F 8-6:00 pm (no weekends, no holidays). You must have transportation and driver’s license.

Job Responsibilities:

  • Room Patients
  • Take vitals and patient measurements
  • Assist physician in the room as needed
  • Accurate Electronic Medical Record entry
  • Navigate through computer generated imaging
  • Monitor the clinic schedule, facilitate clinic flow
  • Work with outside imaging facilities for timely transmission of images and reports
  • Facilitate the direction of the physician, physician assistant, fellow in clinic
  • Discharge the patient from the clinic with the appropriate information and documentation
  • Work closely with registration and film room associates throughout clinic day

Job Requirements:

  • Nursing Assistant or Medical Assistant experience preferred
  • CPR certification
  • Medical terminology background; preferably orthopedic
  • Ability to adapt to different working styles
  • Ability to pay attention to the smallest details involved in taking service to the next level
  • Positive attitude
  • Record of excellent attendance and on-time arrival to work as scheduled
  • Detail oriented, confidential, thorough
  • Strong written and verbal communication skills
  • May include travel to off-site clinics, transportation necessary

Working Conditions:

  • Requires the use of office equipment, such as computer terminals, facsimile machines, telephones and copiers
  • Requires sitting, standing and talking on the telephone for long periods of time, manual dexterity needed for using calculator and computer keyboard.
  • Requires the ability to see, hear, speak, write and key in English
  • Requires being able to deal with difficult, sensitive and confidential patient issues
  • Extended hours may be required
  • A team player with excellent communication skills
  • Ability to maintain regular attendance and on-time arrival to work as scheduled
  • Ability to deliver high quality customer service to external and internal customers by communicating with knowledge and compassion
  • Ability to work with patients of all ages

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills, and working conditions may change as needs evolve.

Research Coordinator

Job Summary:

The Research Coordinator is responsible for independently managing the day-to-day administrative and compliance activities of ongoing projects and studies that support the research and educational programs working closely with principal investigators, Physicians and Fellows in the design, organization, implementation, approval, and methodology of studies.  The primary responsibilities includes coordinating outreach initiatives, completing timely tracking and reporting, facilitating timely follow-up of program deliverables and outcomes, and ensuring compliance of all study requirements.  This position will also provide and manage data for Quality Assurance. 

Job Responsibilities:

Coordinate the ongoing operations of the Twin Cities Spine Center (TCSC) Research database and facilitate research studies, including the following:

  • Prepares IRB documents under the direction of the PI and Assists with answering Institutional Review Board (IRB) stipulations to obtain final approval, documents IRB approval and contract approval
  • Responsible for all IRB/sponsor submissions throughout the length of the study
  • Ensure patient enrollment, consenting and compliance for in-house studies (prospective and retrospective) and randomized trial studies.
  • Ensure all research studies are conducted ethically, they are scientifically sound and clearly defined
  • Familiarity and compliance with FDA regulations.
  • Assists with the budget development; may monitor ledgers under directions of Principal Investigator (PI) and may draft various communications to those involved with the study.
  • Assists PI in the planning of source documents for protocol
  • Medical decisions and care are the responsibility of qualified health care professionals, specifically physicians.
  • Everyone involved in the clinical study is qualified by training, education and experience
  • Assist in obtaining Informed Consent from study participant and documents appropriately
  • Maintains and monitors source documentation and appropriate forms as per protocol for quality and accuracy, including participants records; assists with quality assurance process
  • Notifies PI of latest development or delays with protocols, collection of data or participants involved.
  • Monitors case reports forms and identifies and resolves discrepancies. Tracks, processes and tabulates clinical trial documentation or study compliance data.
  • Anticipate potential issues and proactively identify solutions.
  • Confidentiality of subjects is respected and protected
  • Maintain research database including validity and consistency assessments.
  • Facilitate research studies through close work with physician, ancillary staff and external sponsors.
  • Adheres to internal controls established for department
  • Design new data collection forms and Access databases for projects and studies.
  • Mail, collect, record and manage all data from patient outcomes, including reporting the data to MN Community Measurement
  • Collect and record surgical details on all surgical patients for use of querying
  • Other duties as assigned

Requirements:

  • Bachelor’s Degree and at least two years of experience in clinical Research.
  • Strong computer skills essential, preferably database management and Access experience.
  • Medical terminology background is desired, preferably orthopedic.
  • Excellent customer service skills
  • Familiarity with medical anatomy and terminology
  • Familiarity with IRB process and compliance rules pertaining to research, confidentiality, and HIPAA
  • Strong attention to detail and strong organization skills
  • Positive attitude
  • Ability to work closely other ancillary staff
  • Ability to work independently and in a team environment
  • Ability to work in a fast-paced environment and meet established deadlines with a sense of urgency
  • Ability to be flexible in schedule and adaptable to constant change
  • Ability to effectively handle and prioritize multiple tasks, frequent interruptions, and details with accuracy
  • Ability to remain calm in difficult situations
  • Knowledge of and adherence to company policies and protocols
  • Knowledge of and adherence to HIPAA and safety guidelines
  • Skill in written and verbal communication
  • Ability to maintain regular attendance and on-time arrival to work as scheduled

Certifications (preferred):

            Certified Clinical Research Coordinator (CCRC)

                        -Preference with completion of certification within 12 months of hire.

Memberships (preferred):

                Academy of Clinical Research Professionals

Working Conditions:

 

  • Requires the use of office equipment, such as computer terminals, scanners, facsimile machines, telephones and copiers
  • Requires sitting, standing and talking on the telephone for long periods of time, manual dexterity needed for using calculator and computer keyboard
  • Requires the ability to see, hear, speak, write and key English
  • Requires being able to deal with difficult, sensitive and confidential issues
  • Candidate should have strong organizational, time management and prioritization abilities
  • A team player with excellent communication skills

Nurse Clinician - Full-Time

Job Summary:

The Nurse Clinician (RN) will work cooperatively with the specific physician(s) in providing optimal patient education for pre and post-operative and non-operative, conservative spine care for patients of all ages. This involves triaging of phone calls, providing support as needed in clinic and assist patients as needed. Develop and support collaborative relationships with referring providers, hospital staff and outpatient services to aid in the comprehensive continuum of TCSC’s patient care.  The position requires the ability to work independently and collectively as a member of the team and will participate in all aspects of patient care as indicated.

Job Responsibilities:

  • Provide care, education and support through phone triage to pre/post-operative and non-operative patients.
  • Support patients during post op home recovery period through education and phone communication.
  • Schedules New Patient, Rechecks, Pre/Post Op or Established patient clinics as determined by clinic availability.
  • Provide appropriate assessment of patient’s health, ranging from focused to comprehensive.
  • Facilitate collaborative discussion and review of cases and findings with physician as needed. Ensure physician is informed of patient findings and status.
  • Obtain patient health history from patient or guardian and review pertinent health records and review pertinent health records.
  • Consults with surgeon as appropriate with patient history.
  • Makes health record entries into electronic medical record and patient portals.
  • Provides for continuity of care during hospitalization.
  • Order pertinent diagnostic tests and procedures.
  • Interprets health information and establishes diagnoses consistent with the accumulated data.
  • Communicates treatment plan as directed by physicians or physician assistant.
  • Prescribes necessary medications and orders conservative therapies as appropriate.
  • Interprets and reviews radiology imaging/tests as directed by physician.
  • Provide education and support to operative and non-operative patients in clinic and via phone.
  • Makes health record entries into electronic medical record and dictates according to standards.
  • Work closely with physician, nurse and secretary to provide comprehensive care.
  • Assist the physician as needed during clinic and provide appropriate care to patients.
  • Maintains productive relationships with TCSC’s customer base through the delivery of extraordinary customer service and support enhancing the TCSC experience for our customers (patients, referring physicians, etc.)
  • Assist physician as necessary with related office work
    • Patient form completion
    • Correspondence
    • Medication refill authorization
  • Maintains current knowledge in the field of practice.
  • Acts as a resource for nurse clinicians, clinic assistants, front desk specialists, patient advocates etc.
  • Performs related work as assigned.
  • Provide PTO coverage for other nurse clinicians as needed.
  • Other duties as assigned.

Job Requirements:

 

  • Current MN RN licensure, (BSN Preferred).
  • Excellent verbal and written communication skills with a proactive communication style.
  • Demonstrated ability to build consultative, collaborative relationships at all levels.
  • Ability to exercise good/strong judgement in sensitive situations.
  • Minimum two years of professional experience with exposure to clinic and surgery services.
  • Well-developed assessment, interviewing and counseling skills
  • Knowledge of patient history and physician examination methods, health, sciences (anatomy with a focus on spine, physiology, biochemistry, pathophysiology, pharmacology and microbiology), HIPAA compliant.
  • Knowledge of Spine Surgical Procedures, outcomes and complications
  • Ability to develop therapeutic relationships with patients, interest medical data, identifies normal and abnormal physical and radiology findings.
  • Detail oriented ability to multitask.
  • Excellent communicator, positive attitude, hardworking, confident in skills.

Working Conditions:

 

  • Requires the use of office equipment, such as computer terminals, facsimile machines, telephones and copiers
  • Requires sitting for long periods of time
  • Requires sitting, standing and talking on the telephone
  • Requires the ability to see, hear, speak, write and key
  • Applicant must be detailed oriented
  • Requires being able to deal with difficult, sensitive and confidential issues
  • Requires strong organizational, time management and prioritization abilities
  • Extended hours may be required
  • Participates in educational activities and attends staff meetings
  • A team player with excellent communication skills
  • Adheres to all HIPAA regulations and maintains strict confidentiality

Competencies Required: 

 

  • Ability to work independently and in a team environment
  • Ability to work in a fast-paced environment and meet established deadlines with a sense of urgency
  • Ability to be flexible in schedule and adaptable to constant change
  • Ability to effectively handle and prioritize multiple tasks, frequent interruptions, and details with accuracy
  • Ability to maintain regular attendance and on-time arrival to work as scheduled
  • Ability to deliver high quality customer service to external and internal customers by communicating with knowledge and patience
  • Ability to pay attention to the smallest details involved in taking service to the next level
  • Ability to recognize potential abnormalities and prioritize accordingly
  • Ability to remain calm in difficult situations
  • Ability to resolve basic service recovery issues and understand when to escalate to next level
  • Ability to work in a fast paced environment

This description is intended to provide only basic guidelines for meeting job requirements.  Responsibilities, skills, and working conditions may change as business needs evolve.

Spine Surgeon

TWIN CITIES SPINE CENTER

Located in Minneapolis, Minnesota

A great opportunity to balance a challenging, fulfilling career in a beautiful, culturally rich metropolitan area!

Twin Cities Spine Center (TCSC) is seeking an exceptional spine surgeon to join their busy and growing practice.

This is a full-time, academic private practice opportunity with a three-year buy-in option and a competitive salary and benefit package. The incoming surgeon will have immediate referrals and an opportunity to enhance TCSC and their personal practice in the metropolitan Minneapolis and St. Paul area.

The ideal candidate should have successfully completed a Spine Fellowship, have at least 3-5 years of experience with adult and pediatric deformity patients, and be ABOS Board Certified.

TCSC is an internationally distinguished medical practice dedicated to the comprehensive management of spinal diseases and disorders. We are also a leading research and educational institution focused on the cervical, thoracic and lumbar spine.  Our surgeons are fellowship-trained leaders and board certified in the field of orthopedic spine research and surgical practices, and often lecture and publish on issues related to the treatment of spinal diseases and disorders.

Twin Cities Spine Center has a strong working relationship with Allina Health Systems including Abbott Northwestern, United and St. Francis Hospitals, with future plans to extend our surgical practice sites. We currently have two main clinic sites and six satellite clinics.  Visit our website: www.tcspine.com for more information.

The Twin Cities of Minneapolis and St. Paul are separated by the Mississippi river and is the largest metropolitan area in Minnesota. Its sound economy is attributed to healthcare, manufacturing, arts, education, and retail.

Visit www.visit-twincities.com to find out more about our vibrant, diverse community and the Land of 10,000 Lakes. 

For more information about this opportunity, please send a letter of interest and current CV to:

Mrs. Terry Mitchell, COO

Twin Cities Spine Center

913 East 26th Street, Suite 600

Minneapolis, MN 55404-4515

MDRecruitment@tcspine.com

Phone: (612) 775-6247

Fax: (612) 775-6222


Application process

Letters of application and resumes may be directed to:

Human Resources
Twin Cities Spine Center
600 Piper Building
913 E. 26th St.
Minneapolis, MN 55404
612.775.6200
Fax: 612.775.6285
Email: KAHulke@tcspine.com

For an employment application, click here.