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Phone

612.775.6200

Fax

612.775.6222

Email

info@tcspine.com

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Employment opportunities

With an international reputation for excellence

With an international reputation for excellence, Twin Cities Spine Center attracts some of the most capable professionals in the health care field. Employees enjoy a professional work environment that includes state-of-the-art equipment, competitive compensation and benefits.

Staff positions

Staff are employed in the following departments:

  • Patient services: Nurse clinicians, clinic assistants, appointment schedulers and x-ray technologists comprise this department.
  • Research and education: This department includes clinical research coordinators and assistants.
  • Support services: Medical secretaries, medical record clerks, registrars and business office staff are employed in this department.

For information about current job openings in these areas, please visit our employment site or see current opportunities below.

Current opportunities

The following employment opportunities are currently available at Twin Cities Spine Center:

Clinic Assistant - Full Time

Job Status: Full Time

Job Summary:

Join our nationally recognized Spine surgeon group working closely with our physicians as a Clinic Assistant. This is an exciting time for our organization as we celebrate our 70th Anniversary with continued plans for growth and expansion!!! As a Clinic Assistant, you will work in a fast paced, energetic clinic setting supporting physicians, physician assistants, and nurse clinicians with patient care and clinical activities ensuring clinic flow runs smoothly. You will provide assistance to patients and visitors, answering questions, discharging with the appropriate information and documentation, and helping facilitate the scheduling of any additional appointments/tests needed. Professionalism, exceptional customer service skills, superior work attendance, and a desire to provide high-quality patient care are expected in this position. Our Part Time position has variable hours, 20-30 hours per week, in a clinic setting open M-F 8-6:00 pm (no weekends, no holidays). You must have transportation and driver’s license as travel is required to multiple locations.

Job Responsibilities:

  • Room Patients
  • Take vitals and patient measurements
  • Assist physician in the room as needed
  • Accurate Electronic Medical Record entry
  • Navigate through computer generated imaging
  • Monitor the clinic schedule, facilitate clinic flow
  • Work with outside imaging facilities for timely transmission of images and reports
  • Facilitate the direction of the physician, physician assistant, fellow in clinic
  • Discharge the patient from the clinic with the appropriate information and documentation
  • Work closely with registration and film room associates throughout clinic day

Job Requirements:

  • Nursing Assistant or Medical Assistant experience preferred
  • CPR certification
  • Medical terminology background; preferably orthopedic
  • Ability to adapt to different working styles
  • Ability to pay attention to the smallest details involved in taking service to the next level
  • Positive attitude
  • Record of excellent attendance and on-time arrival to work as scheduled
  • Detail oriented, confidential, thorough
  • Strong written and verbal communication skills
  • May include travel to off-site clinics, transportation necessary

The above job description is intended to provide a general outline of some of the basic job requirements and responsibilities and is not all inclusive. Job responsibilities, required skills, and working conditions are also subject to change from time to time.

Twin Cities Spine Center is an Equal Employment Opportunity Employer, and provides reasonable accommodation to qualified disabled individuals in accordance with applicable federal and state law.

Help Desk Support Technician - Full Time

Job Summary:

Come join our internationally known organization as a Helpdesk Support Technician. For over 70 years, our focus has been on advancing spine care, conducting research and training other spine surgeons from around the world. The primary role of the Help Desk Support Technician is to review and evaluate TC Spine’s systems operations and provide technical support that provides a seamless network to ensure continuity in all aspects of the delivery of information related to the care of patients.

Job Responsibilities:

  • First point of contact with office and clinical staff when troubleshooting computer and systems issues both onsite and remote
  • Utilize HelpDesk Ticketing system to organize, track, and complete IT issues
  • Facilitate in updating all workstations within the company including MDM
  • Troubleshoot, repair, and replace computer hardware. Perform printer maintenance and other general IT office tasks
  • With training, become a super user for our EMR system, DICOM, and other specialty applications
  • Open support tickets with vendors for troubleshooting higher level issues
  • Create and maintain documentation for training and standard operating procedures
  • Other duties and responsibilities as assigned

Job Requirements and Competencies:

  • Certification or degree in IT field or relevant experience
  • 5 years of computer support/network administration experience
  • Minimum of a High School Diploma
  • A team player with excellent written and verbal communication skills
  • Knowledge of and experience with supporting various software programs
  • Strong organizational skills with the ability to multi-task, prioritize and handle deadlines in a fast paced environment.
  • Able to travel to off-site clinics, up to 10% travel may be necessary
  • Able to adjust work hours as needed to complete assigned projects tasks and to continuously deliver a highly available system
  • Ability to work independently and in a team environment
  • Ability to deliver high quality customer service to external and internal customers by communicating with knowledge and compassion


The above job description is intended to provide a general outline of some of the basic job requirements and responsibilities and is not all inclusive. Job responsibilities, required skills, and working conditions are also subject to change from time to time.

Twin Cities Spine Center is an Equal Employment Opportunity Employer, and provides reasonable accommodation to qualified disabled individuals in accordance with applicable federal and state law.

Switchboard Operator/Referral Coordinator - Full Time

Job status: Full time (Monday through Friday, 8:00 am - 4:30 pm)

Job Summary

Join our nationally recognized Spine surgeon group working with our great group of employees and patients as a Switchboard/Referral Coordinator. The primary function of this role is to ensure that all incoming phone calls are promptly answered and directed to the appropriate department/team ensuring a positive impression that effectively meets the caller’s needs. This role requires excellent verbal communication skills, an upbeat and pleasant phone voice, and an ability to handle high-stress environments, and have experience with accurately handling multiple tasks. This position will handle a high volume of calls requiring the ability to gather pertinent information quickly, ask clarifying questions, and determine where to direct the call based on the information provided and gathered. Excellent customer service skills and an ability to effectively interact with diverse internal and external customers, patients, and employees is a must to be in this role. This role will also be responsible for coordinating incoming referrals and fax orders ensuring accuracy and timely processing by obtaining and verifying necessary demographic and insurance information in order to schedule clinic appointments working closely with physician teams to keep an updated clinic schedule available.

Job Responsibilities:

  • Work closely with switchboard and scheduling team to answer/route incoming phone calls and facilitate prompt scheduling of referrals ensuring best and most efficient patient care
  • Effectively triage calls ensuring callers needs are promptly met
  • Create positive impressions and experiences for patients and staff by being upbeat and cheerful with all interactions
  • Gather demographics and obtain/verify insurance information to ensure scheduling accuracy
  • Mail packets to new patients on timely basis that ensures patients are prepared for their upcoming visit
  • Assist team with the canceling and rescheduling of patient appointments
  • Coordinate interpreter services for patients when necessary
  • Process orders for testing and imaging, ensuring necessary prior authorizations are completed and orders are sent to the requested facility appropriately
  • Schedule tests with outside facilities as directed
  • Champions TCSC values and culture and strives to achieve established goals while fostering an environment where customer service is a priority
  • Other duties as assigned

Job Requirements

  • Previous Switchboard or Scheduling experience
  • Minimum of a High School Diploma
  • Medical terminology background; preferably orthopedic
  • Computer and software experience, ex. Microsoft Office Suite
  • A team player with excellent communication skills and a positive attitude
  • Record of excellent attendance and on-time arrival to work as schedule
  • Knowledge of and adherence to company policies and protocols, including HIPAA and safety guidelines
  • Knowledge of various insurance companies and their protocols
  • Detail-oriented, focused on accuracy, quality, productivity, thoroughness
  • Must be able to meet deadlines and benchmarks
  • Requires being able to deal with difficult, sensitive and confidential issues
  • Skilled at organizing and prioritizing workload, and following assignments through to completion

The above job description is intended to provide a general outline of some of the basic job requirements and responsibilities and is not all inclusive. Job responsibilities, required skills, and working conditions are also subject to change from time to time.

Twin Cities Spine Center is an Equal Employment Opportunity Employer, and provides reasonable accommodation to qualified disabled individuals in accordance with applicable federal and state law.

Application process

To learn more about our opportunities and apply please visit our employment site.

Questions about our opportunities can be directed to hr@tcspine.com.

Twin Cities Spine Center is an Equal Employment/Affirmative Action employer.

If you need reasonable accommodation in the application process due to a disability, please contact Human Resources via email, phone, fax, or mail.

Email: hr@tcspine.com

Phone: 612.775.6225

Fax: 612.775.6285

Address: 913 East 26th Street, Suite 600, Minneapolis, MN 55404

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