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Contact information

Phone

612.775.6200

Fax

612.775.6222

Email

info@tcspine.com


Employment opportunities

With an international reputation for excellence

With an international reputation for excellence, Twin Cities Spine Center attracts some of the most capable professionals in the health care field. Employees enjoy a professional work environment that includes state-of-the-art equipment, competitive compensation and benefits.

Staff positions

Staff are employed in the following departments:

  • Patient services: Nurse clinicians, clinic assistants, appointment schedulers and x-ray technologists comprise this department.
  • Research and education: This department includes clinical research coordinators and assistants.
  • Support services: Medical secretaries, medical record clerks, registrars and business office staff are employed in this department.

For information about current job openings in these areas, please call 612.775.6200 or see current opportunities below. 

Current opportunities

The following employment opportunities are currently available at Twin Cities Spine Center:

Spine Surgeon

TWIN CITIES SPINE CENTER

Located in Minneapolis, Minnesota

A great opportunity to balance a challenging, fulfilling career in a beautiful, culturally rich metropolitan area!

Twin Cities Spine Center (TCSC) is seeking an exceptional spine surgeon to join their busy and growing practice.

This is a full-time, academic private practice opportunity with a three-year buy-in option and a competitive salary and benefit package. The incoming surgeon will have immediate referrals and an opportunity to enhance TCSC and their personal practice in the metropolitan Minneapolis and St. Paul area.

The ideal candidate should have successfully completed a Spine Fellowship, have at least 3-5 years of experience with adult and pediatric deformity patients, and be ABOS Board Certified.

TCSC is an internationally distinguished medical practice dedicated to the comprehensive management of spinal diseases and disorders. We are also a leading research and educational institution focused on the cervical, thoracic and lumbar spine.  Our surgeons are fellowship-trained leaders and board certified in the field of orthopedic spine research and surgical practices, and often lecture and publish on issues related to the treatment of spinal diseases and disorders.

Twin Cities Spine Center has a strong working relationship with Allina Health Systems including Abbott Northwestern, United and St. Francis Hospitals, with future plans to extend our surgical practice sites. We currently have two main clinic sites and six satellite clinics.  Visit our website: www.tcspine.com for more information.

The Twin Cities of Minneapolis and St. Paul are separated by the Mississippi river and is the largest metropolitan area in Minnesota. Its sound economy is attributed to healthcare, manufacturing, arts, education, and retail.

Visit www.visit-twincities.com to find out more about our vibrant, diverse community and the Land of 10,000 Lakes. 

For more information about this opportunity, please send a letter of interest and current CV to:

Mrs. Terry Mitchell, COO

Twin Cities Spine Center

913 East 26th Street, Suite 600

Minneapolis, MN 55404-4515

MDRecruitment@tcspine.com

Phone: (612) 775-6247

Fax: (612) 775-6222


Scheduler

Reports to: Administrative manager

Job status: Full time (Monday through Friday)

Job duties

The scheduler is a working role that provides positive and professional customer service by obtaining and verifying necessary demographic and insurance information from the patient and scheduling clinic appointments. They are responsible for making and scheduling future patient clinic appointments and obtaining authorizations when necessary to schedule tests and injections. Works closely with physician teams to keep an updated schedule available. In addition, maintains scheduling templates for the physician.

Essential duties and responsibilities:

  • Works closely with patient, nurse, physician to facilitate prompt patient scheduling.
  • Gathers all demographics and obtains/verifies insurance information.
  • Schedules tests with outside facilities as directed by TCSC MDs.
  • Mails packets to new patients timely so they can be prepared for upcoming visit.
  • Puts new packets together as they are utilized.
  • Assists with canceling, rescheduling for the assigned physician.
  • Works closely with the nurse/secretary to maintain constant work flow (obtaining MD schedules).
  • Creates a positive experience for patients and staff by being upbeat and cheerful when interacting.
  • Coordinates interpreter services for patients.
  • Champions the values and builds the culture to support the goals of TCSC while fostering an environment where customer service is a priority.
  • Other duties as assigned.

Job requirements

Competencies (knowledge, skills and abilities) required:

  • Ability to work independently and in a team environment.
  • Ability to work in a fast-paced environment and meet established deadlines with a sense of urgency.
  • Ability to be flexible in schedule and adaptable to constant change.
  • Ability to effectively handle and prioritize multiple tasks, frequent interruptions, and details with accuracy.
  • Ability to maintain regular attendance and on-time arrival to work as scheduled.
  • Ability to deliver high quality customer service to external and internal customers by communicating with knowledge and compassion.
  • Ability to pay attention to the smallest details involved in taking service to the next level.
  • Ability to recognize potential abnormalities and prioritize accordingly.
  • Ability to remain calm in difficult situations.
  • Ability resolve basic service recovery issues and understand when to escalate to next level.
  • Ability to work in a fast-paced environment.
  • Ability to work with patients of all ages.

Required qualifications:

  • Previous scheduling experience.
  • Minimum of a high school diploma.
  • Medical terminology background; preferably orthopedic.
  • Positive attitude.
  • Computer and software experience, ex. Word and Excel.
  • Record of excellent attendance and on-time arrival to work as scheduled.
  • Knowledge of anatomy.
  • Knowledge of and adherence to company policies and protocols.
  • Knowledge of and adherence to HIPAA and safety guidelines.
  • Knowledge of various insurance companies and their protocols.
  • Demonstrated leadership skills; previous leadership experience preferred.
  • Detail oriented, confidential, thorough.
  • Skilled at organizing and prioritizing of work, and following assignments through to completion.
  • Strong organizational skills.
  • Strong written and verbal communication skills.
  • Must be able to handle high volume of calls and patients from clinic.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills and working conditions may change as needs evolve.

Part Time – Clinic Front Desk/Patient Registration

Job Summary:

  • Part Time position with variable hours per week to work in a clinic setting open M-F 8-4:30 pm (no weekends, no holidays, no benefits)

The Patient Registration Specialists is the first person our patients see when arriving to our clinic and play a key role in creating a positive experience for our patients. This position is responsible for creating a good first impression by cheerfully greeting incoming patients, distributing paperwork, entering insurance/demographic information, and processing co-pays/payments. They are also responsible for working collaboratively with clinic staff to help facilitate a smooth clinic flow and ensuring that patient's questions have been answered before leaving the clinic.

 

Job Responsibilities:

  • Cheerfully greet and check-in clinic patients and help facilitate a smooth clinic flow
  • Gather and accurately enter demographics and insurance information, checking insurance eligibility to help facilitate timely billing
  • Collect and process patient co-pays and outstanding patient balances
  • Acquire “release of information” requests from patients, referring offices, other medical facilities, attorneys & insurance companies following TCSC guidelines
  • Maintain front office lobby; straightening magazines, organizing coffee supplies, and general office clean up
  • Work closely and cooperatively with Clinic Assistants/RN’s/PA-C’s, Medical Records, Image Library and Scheduling associates throughout the day to provide continuity of care
  • Deliver high quality customer service to patients by communicating with knowledge and compassion
  • Answer phones and handle calls in an efficient and friendly manner
  • Other duties as assigned

Job Requirements:

  • High School Diploma or equivalent
  • 2-3 years Patient Registration/Business office experience and/or customer service experience
  • Requires the ability to see, hear, speak, write and key
  • Computer and software experience, ex. Word
  • Record of excellent attendance and on-time arrival to work as scheduled
  • Knowledge of various insurance plans and their protocols
  • Ability to work in a fast-paced environment and meet established deadlines with a sense of urgency
  • Ability to effectively handle and prioritize multiple tasks, frequent interruptions, and details with accuracy
  • Ability to maintain regular attendance and on-time arrival to work as scheduled
  • Ability to deliver high quality customer service to patients by communicating with knowledge and compassion
  • Ability to remain calm in difficult situations
  • Requires being able to deal with difficult, sensitive and confidential issues
  • Knowledge of and adherence to HIPAA and safety guidelines
  • Requires a Drivers License
  • Must have transportation and be able to travel/work at any of our satellite location

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills, and working conditions may change as needs evolve.

Medical Secretary - Administrative

Job Summary:

The Medical Secretary is a working role that performs a variety of administrative and clerical duties in an effort to support their physician teams. They perform tasks such as answering phone calls, handling and preparing correspondence, keeping accurate and up-to-date records, making appointments, scheduling surgeries, coordinating transcription, and completing insurance and other medical forms. The Medical Secretary will also work on ways to ensure each MD is highly productive with surgeries and in clinic, seeking best practices and sharing this knowledge within the pool of secretaries. Must have a desire to provide high-quality service to patients with 3 years of medical secretary experience.

 

Job Responsibilities:

  • Provide administrative support to designated physician team
  • Assist with coordination of surgery pre-certification
  • Schedule surgeries, post op clinical appointments, and coordinate surgery with patients
  • Triage incoming phone calls for MD, Nurse Clinician and PA-C
  • Coordinate clinic dictation, referral letters, surgery letters, legal letters, film review, misc
  • Maintain physician calendars (NextGen and Outlook)
  • Schedule Attorney appointments and depositions
  • Coordinate attorney narrative report requests
  • Coordinate completion of patient forms with physician team
  • Coordinate meetings and travel arrangements for physician
  • Champions the values and builds the culture to support the goals of TCSC while fostering an environment where customer service is a priority.
  • Other duties as assigned
  • Communicate to appropriate personnel any changes/modifications/additions to the schedule
  • Maintain positive internal/external relationships within the department, with other departments and with outside vendors

Job Requirements:

  • 3 years previous experience as a Medical Secretary; preferably w/orthopedic/spine group
  • Positive attitude
  • Ability to work independently and in a team environment
  • Knowledge of medical terminology and spine anatomy
  • Knowledge of various insurance companies and their protocols
  • Requires being able to deal with difficult, sensitive and confidential patient issues
  • Requires strong organizational, time management and prioritization abilities
  • Strong organizational skills
  • Strong written and verbal communication skills

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills, and working conditions may change as needs evolve.

Nurse Clinician - Full-Time

Job Summary:

The Nurse Clinician (RN) will work cooperatively with the specific physician(s) in providing optimal patient education for pre and post-operative and non-operative, conservative spine care for patients of all ages. This involves triaging of phone calls, providing support as needed in clinic and assist patients as needed. Develop and support collaborative relationships with referring providers, hospital staff and outpatient services to aid in the comprehensive continuum of TCSC’s patient care.  The position requires the ability to work independently and collectively as a member of the team and will participate in all aspects of patient care as indicated.

Job Responsibilities:

  • Provide care, education and support through phone triage to pre/post-operative and non-operative patients.
  • Support patients during post op home recovery period through education and phone communication.
  • Schedules New Patient, Rechecks, Pre/Post Op or Established patient clinics as determined by clinic availability.
  • Provide appropriate assessment of patient’s health, ranging from focused to comprehensive.
  • Facilitate collaborative discussion and review of cases and findings with physician as needed. Ensure physician is informed of patient findings and status.
  • Obtain patient health history from patient or guardian and review pertinent health records and review pertinent health records.
  • Consults with surgeon as appropriate with patient history.
  • Makes health record entries into electronic medical record and patient portals.
  • Provides for continuity of care during hospitalization.
  • Order pertinent diagnostic tests and procedures.
  • Interprets health information and establishes diagnoses consistent with the accumulated data.
  • Communicates treatment plan as directed by physicians or physician assistant.
  • Prescribes necessary medications and orders conservative therapies as appropriate.
  • Interprets and reviews radiology imaging/tests as directed by physician.
  • Provide education and support to operative and non-operative patients in clinic and via phone.
  • Makes health record entries into electronic medical record and dictates according to standards.
  • Work closely with physician, nurse and secretary to provide comprehensive care.
  • Assist the physician as needed during clinic and provide appropriate care to patients.
  • Maintains productive relationships with TCSC’s customer base through the delivery of extraordinary customer service and support enhancing the TCSC experience for our customers (patients, referring physicians, etc.)
  • Assist physician as necessary with related office work
    • Patient form completion
    • Correspondence
    • Medication refill authorization
  • Maintains current knowledge in the field of practice.
  • Acts as a resource for nurse clinicians, clinic assistants, front desk specialists, patient advocates etc.
  • Performs related work as assigned.
  • Provide PTO coverage for other nurse clinicians as needed.
  • Other duties as assigned.

Job Requirements:

 

  • Current MN RN licensure, (BSN Preferred).
  • Excellent verbal and written communication skills with a proactive communication style.
  • Demonstrated ability to build consultative, collaborative relationships at all levels.
  • Ability to exercise good/strong judgement in sensitive situations.
  • Minimum two years of professional experience with exposure to clinic and surgery services.
  • Well-developed assessment, interviewing and counseling skills
  • Knowledge of patient history and physician examination methods, health, sciences (anatomy with a focus on spine, physiology, biochemistry, pathophysiology, pharmacology and microbiology), HIPAA compliant.
  • Knowledge of Spine Surgical Procedures, outcomes and complications
  • Ability to develop therapeutic relationships with patients, interest medical data, identifies normal and abnormal physical and radiology findings.
  • Detail oriented ability to multitask.
  • Excellent communicator, positive attitude, hardworking, confident in skills.

Working Conditions:

 

  • Requires the use of office equipment, such as computer terminals, facsimile machines, telephones and copiers
  • Requires sitting for long periods of time
  • Requires sitting, standing and talking on the telephone
  • Requires the ability to see, hear, speak, write and key
  • Applicant must be detailed oriented
  • Requires being able to deal with difficult, sensitive and confidential issues
  • Requires strong organizational, time management and prioritization abilities
  • Extended hours may be required
  • Participates in educational activities and attends staff meetings
  • A team player with excellent communication skills
  • Adheres to all HIPAA regulations and maintains strict confidentiality

Competencies Required: 

 

  • Ability to work independently and in a team environment
  • Ability to work in a fast-paced environment and meet established deadlines with a sense of urgency
  • Ability to be flexible in schedule and adaptable to constant change
  • Ability to effectively handle and prioritize multiple tasks, frequent interruptions, and details with accuracy
  • Ability to maintain regular attendance and on-time arrival to work as scheduled
  • Ability to deliver high quality customer service to external and internal customers by communicating with knowledge and patience
  • Ability to pay attention to the smallest details involved in taking service to the next level
  • Ability to recognize potential abnormalities and prioritize accordingly
  • Ability to remain calm in difficult situations
  • Ability to resolve basic service recovery issues and understand when to escalate to next level
  • Ability to work in a fast paced environment

This description is intended to provide only basic guidelines for meeting job requirements.  Responsibilities, skills, and working conditions may change as business needs evolve.

Nurse Clinician Part-Time

Job Summary:

The Nurse Clinician (RN) will work cooperatively with the specific physician(s) in providing optimal patient education for pre and post-operative and non-operative, conservative spine care for patients of all ages. This involves triaging of phone calls, providing support as needed in clinic and assist patients as needed. Develop and support collaborative relationships with referring providers, hospital staff and outpatient services to aid in the comprehensive continuum of TCSC’s patient care.  The position requires the ability to work independently and collectively as a member of the team and will participate in all aspects of patient care as indicated.

Job Responsibilities:

  • Provide care, education and support through phone triage to pre/post-operative and non-operative patients.
  • Support patients during post op home recovery period through education and phone communication.
  • Schedules New Patient, Rechecks, Pre/Post Op or Established patient clinics as determined by clinic availability.
  • Provide appropriate assessment of patient’s health, ranging from focused to comprehensive.
  • Facilitate collaborative discussion and review of cases and findings with physician as needed. Ensure physician is informed of patient findings and status.
  • Obtain patient health history from patient or guardian and review pertinent health records and review pertinent health records.
  • Consults with surgeon as appropriate with patient history.
  • Makes health record entries into electronic medical record and patient portals.
  • Provides for continuity of care during hospitalization.
  • Order pertinent diagnostic tests and procedures.
  • Interprets health information and establishes diagnoses consistent with the accumulated data.
  • Communicates treatment plan as directed by physicians or physician assistant.
  • Prescribes necessary medications and orders conservative therapies as appropriate.
  • Interprets and reviews radiology imaging/tests as directed by physician.
  • Provide education and support to operative and non-operative patients in clinic and via phone.
  • Makes health record entries into electronic medical record and dictates according to standards.
  • Work closely with physician, nurse and secretary to provide comprehensive care.
  • Assist the physician as needed during clinic and provide appropriate care to patients.
  • Maintains productive relationships with TCSC’s customer base through the delivery of extraordinary customer service and support enhancing the TCSC experience for our customers (patients, referring physicians, etc.)
  • Assist physician as necessary with related office work
    • Patient form completion
    • Correspondence
    • Medication refill authorization
  • Maintains current knowledge in the field of practice.
  • Acts as a resource for nurse clinicians, clinic assistants, front desk specialists, patient advocates etc.
  • Performs related work as assigned.
  • Provide PTO coverage for other nurse clinicians as needed.
  • Other duties as assigned.

Job Requirements:

 

  • Current MN RN licensure, (BSN Preferred).
  • Excellent verbal and written communication skills with a proactive communication style.
  • Demonstrated ability to build consultative, collaborative relationships at all levels.
  • Ability to exercise good/strong judgement in sensitive situations.
  • Minimum two years of professional experience with exposure to clinic and surgery services.
  • Well-developed assessment, interviewing and counseling skills
  • Knowledge of patient history and physician examination methods, health, sciences (anatomy with a focus on spine, physiology, biochemistry, pathophysiology, pharmacology and microbiology), HIPAA compliant.
  • Knowledge of Spine Surgical Procedures, outcomes and complications
  • Ability to develop therapeutic relationships with patients, interest medical data, identifies normal and abnormal physical and radiology findings.
  • Detail oriented ability to multitask.
  • Excellent communicator, positive attitude, hardworking, confident in skills.

Working Conditions:

 

  • Requires the use of office equipment, such as computer terminals, facsimile machines, telephones and copiers
  • Requires sitting for long periods of time
  • Requires sitting, standing and talking on the telephone
  • Requires the ability to see, hear, speak, write and key
  • Applicant must be detailed oriented
  • Requires being able to deal with difficult, sensitive and confidential issues
  • Requires strong organizational, time management and prioritization abilities
  • Extended hours may be required
  • Participates in educational activities and attends staff meetings
  • A team player with excellent communication skills
  • Adheres to all HIPAA regulations and maintains strict confidentiality

Competencies Required: 

 

  • Ability to work independently and in a team environment
  • Ability to work in a fast-paced environment and meet established deadlines with a sense of urgency
  • Ability to be flexible in schedule and adaptable to constant change
  • Ability to effectively handle and prioritize multiple tasks, frequent interruptions, and details with accuracy
  • Ability to maintain regular attendance and on-time arrival to work as scheduled
  • Ability to deliver high quality customer service to external and internal customers by communicating with knowledge and patience
  • Ability to pay attention to the smallest details involved in taking service to the next level
  • Ability to recognize potential abnormalities and prioritize accordingly
  • Ability to remain calm in difficult situations
  • Ability to resolve basic service recovery issues and understand when to escalate to next level
  • Ability to work in a fast paced environment

This description is intended to provide only basic guidelines for meeting job requirements.  Responsibilities, skills, and working conditions may change as business needs evolve.

Application process

Letters of application and resumes may be directed to:

Human Resources
Twin Cities Spine Center
600 Piper Building
913 E. 26th St.
Minneapolis, MN 55404
612.775.6200
Fax: 612.775.6222
Email: mrbetzina@tcspine.com

For an employment application, click here.